Privacy Policy

Overview

Ridgeborn Siteworks respects the privacy of customers and website visitors. This Privacy Policy explains what information we collect through ridgebornsiteworks.com, how we use it, and the service providers that help us operate the website and respond to project inquiries.

Information we collect

When you request an estimate or otherwise contact us, we may collect information you choose to provide, including your name, phone number, email address, property location, requested service, project details and other information relevant to your request.

We may also receive basic technical information when you use the website, such as browser or device information, pages visited, approximate location derived from network information, referral information, and interactions with the website.

How we use information

We use information to respond to estimate requests, communicate about a requested or active project, evaluate sitework needs, provide customer service, operate and improve the website, prevent spam or abuse, maintain business records, and measure the effectiveness of our advertising.

If you provide a phone number as part of an estimate request, Ridgeborn Siteworks may call or text you about that request or related project. We do not treat an estimate request as consent to send unrelated promotional text-message campaigns.

Website forms and email

Our website is hosted by Netlify. Estimate-request forms may be processed and stored through Netlify Forms so that Ridgeborn Siteworks can receive and respond to the submission. Form notifications and business communications may be delivered through our business email services, including Google Workspace.

Google Ads and measurement

We use Google Ads and the Google tag to understand whether advertising leads to website visits, estimate requests and other useful actions. Google and its technologies may use cookies or similar identifiers to measure advertising performance and attribute activity to an advertisement, subject to Google’s own policies and your browser or device settings.

We use this information to evaluate marketing performance and improve our advertising. We do not receive a customer’s private Google account information from this measurement.

Cookies and similar technologies

Some third-party services used on this website may place or read cookies or similar technologies for security, functionality, analytics or advertising measurement. You can control or delete cookies through your browser or device settings. Restricting cookies may reduce advertising measurement accuracy but should not prevent you from viewing the core website.

How information is shared

We may share information with service providers that help us host the website, process forms, provide email, maintain business systems, measure advertising or support our operations. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transaction.

Ridgeborn Siteworks does not sell personal information for money.

Retention and security

We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to requests, managing customer relationships, maintaining records and meeting legal or business requirements. We use reasonable administrative and technical measures intended to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask us to update or delete contact information that you previously submitted, subject to records we may need to retain for legitimate business or legal purposes. You may also ask us not to contact you by a particular method.

Depending on where you live, applicable law may provide additional privacy rights. We will respond to valid requests as required by applicable law.

Children

This website is intended for people seeking property and sitework services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

Third-party websites

This website may link to third-party websites or services. Ridgeborn Siteworks is not responsible for the privacy practices of websites or services we do not control.

Changes to this policy

We may update this Privacy Policy as our website, services or legal requirements change. The updated date at the top of this page will show when the policy was last revised.

Contact us

For privacy questions or requests, contact Ridgeborn Siteworks at quotes@ridgebornsiteworks.com or (980) 616-0759.